Terrible

1
Out of 10

I have had the worse experience with PC pet insurance. When I got my 2 month old puppy insurance, I made the mistake saying she cried when we left the house (like any puppy does) and they made any behavioural concern an exclusion. I have been fighting with them for 4 months now, they made me jump threw hoops for absolutely nothing. My vet has called them several times explaining my dog never had anxiety or behavioural issues and they won't accept it. They are complete idiots. Anytime I call I am put on hold for 20 min, finally they say they have to call me back. Any claim I have made take 2 months to get my money back. Everything about them is awful, terrible service. When you want to speak to a manager or someone in charge I was told there was no one in that position.....everything about them is super sketchy. I do not recommend!

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Injury/illness
Claim Amount
Under $100
Breed

Standard Poodle

Age of Pet
1 - 8

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Posted: 03/14/2016
By:  

I used to work there. It was probably true that there was no manager or supervisor, that place was a revolving door when it came to management.
I got out when I could.