I recently took my German Shepherd Mix to the vet and purchased some Flea/Tick and Heartworm medication. I utilized my Wellness Plan for reimbursement of these costs. Even though the costs weren't high, their response to my claim was quick and I was reimbursed 100%! They stayed true to the terms of my Wellness Plan and I'm definitely satisfied. I'm glad I chose to protect my pup with Embrace.