My eight month old English Bulldog got Cherry eye less than 2 months after having cherry surgery for his other eye. Poor little guy couldn't close his eye and was so uncomfortable. I called Embrace to let them know my vet was sending in a pre certification quote for the surgery and asked if there was anyway they could turn it around ASAP so Cromwell could get his surgery and start feeling better. Milena was so sweet and helpful and I received a response in ~12 hours. It really took the stress out of what is going to be a pricey surgery. As English Bulldogs are prone to a lot of health problems, I have submitted a lot of bills and have had a great experience every time. Thank you Embrace!