Besides the fact that some money from this insurance company goes to ASPCA, they are a well run operation. With an old fashioned quality, it's easy to get a knowledgeable person on the line. They respond promptly and reliably to both phone and email requests. The amount they pay is less than what is charged in my location. But all in all, they are fair and you get your money's worth.
Bottom line, good people and good company!