Our EmmyLou was diagnosed with a Mast Cell Tumor in March but following three surgeries, monthly follow-up visits, and ongoing chemotherapy, she is doing very well. With all the stress related to Emmy's condition, it has been comforting to know that Trupanion has been there for us. I am very pleased with the quick and frequently "same-day" response I receive each time I file a claim on Emmy's behalf. I couldn't ask for better service.
The only thing I would suggest is that maybe the Trupanion staff could in-service those handling health insurance for humans on how to improve their services. One can only hope!