Our dog, Tara, is a 10 year old German Shepherd. She is also our baby! We have had Embrace insurance since she was a puppy but really have not had to use it too much until the last year and a half. She has arthritis which causes her pain. She developed bad allergies and because of her age was diagnosed with a weak immune system. This has affected many parts of her body. She also then needed to have surgery (a tummy tuck) which aided to prevent all the skin and urinary infections. . Embrace has always been there to help us with any questions, explain our coverage and they have even called us to see how Tara has been doing. It is wonderful to dial their number and be answered by a person who is very capable to answer your questions, No voice mail and no transferring your call!!!We appreciate all of you at Embrace and will definitely mention you to our friends with pets. We are grateful we have you and our wonderful veterinarian. Tara says thanks!