This was the worst insurence I have ever had. My dog was extremely sick with bloody stool and if I didn't qualify for care credit my dog would have been screwed. It took over 3 months to get everything some documents I sent then 2 or 3 times because they "didnt" get them. At the end of me fighting with them they somehow linked it back to a pre existing condition of puppy direah and didn't pay me.they will literally do everything they can to not pay you do not go with them they are absolutly aweful and they don't care about you or your animal. I had everything I could purchase from them and they did nothing for me.