Rip Off

Out of 10

I had my four dogs insured with ASPCA for going into the fourth year with out interruption, or one claim. In November I renewed all policies and paid around eighteen hundred in advance. Read my Yelp review. I brought my Westie in to my vet to be treated for a cyst. The bill ame to five hundred fifty dollars. ASPCA denied the claim siting an ambiguous language that the dog had a previous existing condition. Where I come from if the animal is insured for over three years how can it be considered a pre existing condition. They accepted my payments for three years. This company does this all the time. This is how they get out of paying out on claims. I have since stopped my payment on my credit card for the policies. Research and go with one that is reviewed in the ten best category.

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Claim Amount
$500 - $1000

West Highland White Terrier

Age of Pet
Over 8 years

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Posted: 01/28/2016

This is the worst. My dog had a heart problem which did not need attention. When it got worse, and I was in my next policy period, and she needed to see a heart doc, they would not cover it saying it was pre-existing, and paid nothing. Dog is gone now, and I have a new one, but this insurance is out of the question.

Posted: 01/28/2016

They just did the same with me. Refused my Doxie 6000 bill for back surgery saying it was congenital

Posted: 02/08/2016

Mine was a "timing issue". Guess I should have elected surgery right away without exploring alternatives. If a doctor told me observe, guess I should tell her to just go ahead and just do the surgery.