BEST Decision I Ever Made

10
Out of 10

We have had Trupanion insurance for both of our dogs and both of our cats for almost 5 years now. Our one dog ended up with serious allergies and we have had multiple claims for his ongoing treatment. Trupanion has been a true life-saver for us (and him!). They process claims within a day or so, send me an email explaining exactly what they are paying, and then I usually have a check by week's end. The most amazing thing was when our dog was finally diagnosed with allergies, and Trupanion asked if we had had Rocky treated in the past for these complaints. We had, but never submitted those invoices as we did not know what the diagnosis was. Trupanion contacted our prior vet's office, obtained the records and bills, and applied all of those visits to take care of our $500 deductible. Amazing!! What insurance company does that?? We have also had two knee surgeries on our other dog which were handled just as quickly, and we continue to be so impressed and pleased with this company. Their customer service cannot be beat and they truly do make the process painless :)

Did you find this review helpful?
Injury/illness
allergies
Claim Amount
$100 - $500
Breed

German Shepherd

Age of Pet
1 - 8

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