Easy claim process and great customer service

10
Out of 10

The online member center and the claim form process was very easy to understand and navigate. We filed an estimate first and then the claim once our puppy had the surgery to fix a broken bone. Throughout the process, ASPCA pet insurance was communicative, via email and with phone calls. I was very impressed by the phone calls, which were from courteous, caring, and professional individuals.

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Injury/illness
broken bone
Claim Amount
Over $1000
Breed

Pomeranian

Age of Pet
Under a year

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