Dissatisfied

2
Out of 10

I have been with petplan for 6 years, and finally had to file a claim, I am now resubmitting info for the 4th time. I have faxed information to the number provided multiple times and they tell me they still have not received it. This has been going on for 3 weeks. Overtime I cal and resubmit, they say we never received it. I have another dog on my police with them and am now looking at other options for pet insurance. I just feel like I am getting the run around

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Injury/illness

Cancer

Claim Amount
$500 - $1000
Breed

Mixed Breed

Age of Pet
Over 8 years

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