WELLNESS PLAN SERVICE IS SO BAD

2
Out of 10

The vet was fine but the wellness plan and all the customer service that went with it was atrocious. When I found out the plan was going to auto renew I called customer service. They put me on hold for 25 min and then was hung up on before getting a person. I then called a different dept only to be told they couldn't help me and I should call the cancellation department at an hour that would be more convenient for them. At this time I still haven't been able to reach someone to cancel the auto renew.

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Injury/illness
general checkups and shots
Claim Amount
$100 - $500
Breed

Siberian Husky

Age of Pet
1 - 8

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