Good customer service

Out of 10

Our latest claim was for our dog's annual check-up, allergy medication refill (not covered), year supply of NexGard and HeartGard, etc. The vet clinic sent in the claim for us and Embrace sent an e-mail promptly to inform us that they received it. An estimate of the reimbursement followed within a few days and then the reimbursement check came shortly thereafter. Have not had a problem so far with Embrace with any claim.

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annual check-up
Claim Amount
$100 - $500

Mixed Breed

Age of Pet
Over 8 years

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