Charlie Brown had experienced vomiting, dehydration, diarrhea, and loss of weight as a result of his surgery. This was a very stressful time for me and Charlie Brown, but he is feeling much better now and is back to his playful self. Submitting claims for the illness is super easy. Embrace handled my claims so quickly and with such professionalism. Reimbursement is very fast. I am highly impressed with the personal customer service that Embrace provides via email and/or phone call. Embrace representatives are very personable and reaches out to ensure you are satisfied.