Luckily I don't have to use Healthy Paws very often, but when I do the claim is really easy to submit and I get a check within 1-2 weeks. It's always extremely fast and they cover quite a bit. Recently my dog Remy had an eye issue and a bunch of tests had to be run and medications and eye drops were prescribed. All of that was covered. I'm getting married in a couple months, so it's great to have the extra peace of mind that I'm not out as much money as I could have been without Healthy Paws. They even check in and see how Remy is doing, which is a really nice personal touch. I have and will continue to recommend Healthy Paws to other pet parents in the future!