I have had VPI for a few years, but recently had an experience that made me an even more satisfied customer. The reimbursement rates have always been just fine in Montana, where veterinary care is less expensive. But in July I took one of my Bernese Mountain Dogs all the way to VOSM in Maryland for a TPLO performed by a surgeon I knew was top notch (Dr. Sherman Canapp). It was not cheap -- about $4500 when it was all said and done. I was worried about how much would be reimbursed and was hoping for half -- I was amazed when VPI reimbursed almost 80% of the costs. There were no issues getting paid -- I sent in the required documents and had a check in less than a month. I cannot say enough good things about VPI. I have all five of my Bernese Mountain Dogs covered!
Bernese Mountain Dog