My beloved dachshund Mr Monkey was recently sick - he was in pain, but it was didficult to figure out exactly what the problem was. Knowing that dachshunds are prone to back problems, we worried that it was the cause of the pain and we were prepared to have to spend $1000s upon $1000s. I can not explain how much I appreciate having Petplan - not having to worry about how much diagnostics and treatment would cost is priceless. All we had to worry about was getting our best friend better - getting Petplan for Mr Monkey is the best decision I ever made (only second to getting my dog lol). It turned out to probably 'just' be a pulled muscle, and Mr Monkey is back to normal!!! We submitted our claim and in less than a week we received a check! Super customer service!!!