My 5lb dog was recently attacked by the neighbor's German Shepherd. As if that itself wasn't a stressful experience, we get to the ER and they quote us at almost $2k for the surgery. We submitted the claim late-Sunday and by Tuesday morning, the claim was processed and we received a check a couple of days after that. SUCH a lifesaver and a relief to have! On top of all that, a representative from the company reached out to us to make sure that our dog was recovering ok. I'm so happy that we're a part of the Healthy Paws family, thrilled with the service we received, and relieved that my fur-babies have great coverage!