Very slow claim process

1
Out of 10

I sent in my claim on 6/15/15. They actually approved the claim pretty quickly, then they stated the would send the reimbursement check out. I have called back three times now. The last time I was told that the check was sent out on 7/3/15, which was 2 weeks ago now. Starting to wonder if this company is a complete sham.

Did you find this review helpful?
Injury/illness
Claim Amount
$100 - $500
Breed

Pit Bull

Age of Pet
1 - 8

Leave a comment

Image CAPTCHA
Enter the characters shown in the image.
Posted: 09/09/2015
By: Josie

Yep, this co. is a sham. 24PETWATCH Either wait for you to contact them, and tells you they have an incomplete claim form, or they don't have the records. Then If they do process your claim, they wait the full 30 days to even mail the check out. There in Florida, so depending on where you live it will be Pony Express to you. If I wasn't already with them, I would never get with them again.