Our one-year old puppy had just gotten neutered when we realized something was very wrong. He was being fairly unresponsive and we noticed his gums and tongue were white, which can be an indicator that oxygen is not reaching the area. We took him into the urgent care and found out he was hemorrhaging into his abdomen from his recent surgery. They took him overnight with IV and fluids and helped him while his blood reabsorbed. They gave us the quote for the potential cost of treatment and it was so nice to just say "whatever he needs" and not have to worry about choosing cost over care. He was home and healthy within a few days. We submitted our paperwork for the claim almost immediately (and it was so nice to be able to reach out to their customer service for friendly advice on how to correctly submit the paperwork!) and received our approved refund check 6 days after our claim was opened! It was such a pleasant surprise how easy and quick the whole process was. Without Healthy Paws, things may not have turned out as good for our pup and we are so thankful to be members of the Healthy Paws family. I recommend Healthy Paws to all of our friends and family. Our family might not have been the same without them.