After my dog Roscoe had a injury that led to several vet visits and lots of bills I made the decision to get Healthy Paws Pet Insurance for him. He recently hurt his dewclaw and had to have it removed. Healthy Paws customer service did a great job helping me understand what treatment was covered and what would not be and even asked how he was recovering afterwards. Then two weeks after his surgery the followed up via e-mail to make sure he was still doing well and sent their love. I know that I can rest easy knowing that he will be covered by such caring animal people!