Fabulous customer service

10
Out of 10

I have only been with Embrace for a month with our new puppy, but I have already been so impressed with their customer service and so happy I went with them. They are kind, quick to respond and incredibly easy to file claims with. After a small accident we already met our deductible and we got a check quickly. Since we've never had pet insurance I was concerned there would be a lot of red tape and confusion, but it has been the complete opposite. The claims are straightforward, easy and Embrace works well and quickly with our vet clinic. All I have to do is submit the paperwork and they do the rest.
I'm so thankful for their care for our puppy and quick responses! I highly recommend their plans. It is great to have so many options to choose from so you can really customize what works best for your situation.

Did you find this review helpful?
Injury/illness
Front leg pain after a fall while playing
Claim Amount
$100 - $500
Breed

Bernese Mountain Dog

Age of Pet
Under a year

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