Before Petplan I tried a couple of other insurances, they were a disappointment and a waste of money.Petplan stands behind their every promise and policy, they do not go back on it. I have 4 pups and they all have insurance with Petplan, which is one of the best decisions I ever made!
From dental work, illnesses (giardia, coccidia, respiratory infections, strange inexplicable diarrheas, skin conditions), bizarre accidents (Cookie got cut on the doggie door) to cancer treatment (Rex's hemangiosarcoma), Petplan has been there for me every time, they never let me down.
One of things that makes this insurance different is the fact that they do cover whatever tests the vet finds necessary to diagnose a problem, they have paid me for X-rays, ultrasounds, CT scans, VDI cancer blood work, you name it! Only for Rex cancer condition Petplan has reimbursed me over $12,000.00 last policy year.
Every time I call for help or with any question, the staff is a pleasure to talk to!! They do know the meaning of customer service; not only they know how to help me and answer my questions but they are also understanding and NICE!!
I never waited more than 2 weeks to receive a claim check!! :-)
I cannot recommend Petplan enough!!
THANK YOU Petplan for helping to care for my kids the way I do!!