Our beloved Frenchie, Bowser, had to undergo immediate surgery due to a disc protrusion with spinal cord compression at C2-3. With an MRI bill of over $2300, and surgery estimates of almost $5000, Healthy Paws was there to quickly reimburse us of the 90% of the bill. To be honest, I was expecting a difficult time with submitting a claim (as this was our first major medical claim). But Healthy Paws was awesome from the time we submitted our claim until post-surgery (even following up with an email to see how our Bowser was doing). Every phone call to Healthy Paw was greeted and helped by a very kind customer support personnel. They truly have gained my trust as best pet insurance in my books. Thank you again to everyone at Healthy Paws!