OUTSTANDING customer service!

10
Out of 10

I called and spoke with Susan Potts in Customer Service, who took amazing care and ownership in handling my requests, guiding me through every step. She sent me a follow-up email offering her help later, should I require any more assistance. I was so impressed, I asked to speak with her supervisor so that I could sing her praise!
The insurance world is tough to navigate, so I greatly appreciate care like I received!

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Injury/illness
Injury
Claim Amount
$100 - $500
Breed

Terrier Mix

Age of Pet
Over 8 years

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