As your pet goes old they dont reimburse

2
Out of 10

From all the review I am seeing as soon as your pet turns above of age 8, they stop reimbursing funds. I am a customer for last 4 years and now dog is 9 yr and they are not reimbursing as much they are supposed to and they do not want to upgrade the policy because your dog is old. They refused to upgrade only because my pet had cellulitis . Seriously, come on. I think it was my worst decision to join vpi.

Did you find this review helpful?
Injury/illness
cellulitis
Claim Amount
Under $100
Breed

Labrador Mix

Age of Pet
Over 8 years

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Posted: 10/12/2015
By: Kate

I just spoke to them on another matter and I asked them about this review and they said, no this is not true. Claims are not based on age. Hope that helps. Certainly contact them if you have concerns but I was satisfied with their answer.

Posted: 10/23/2015
By: Kathleen McCarroll

Just received my policy renewal from Nationwide, formerly VPI. Premium went up 32% for my 8 yo Boxer who has had almost no claims!!! They had previously declined a fairly large bill for a screening Holter Monitor because I had UPGRADED my policy 362 days before and the Holter was excluded for a year. The upgrade cancelled the prevbious policy and I got screwed. I appealed since she had had VPI since 8 wks old and I got a form letter denial of appeal.