The company's name changed a while ago, website became extremely hard to use. There were no information on policy coverage like it used to. I had to make a few contacts to finally get my policy package sent to me via mail (which I would prefer to just see it online / email)
When I faxed in a claim a week before my policy renewal date, I followed up two weeks later, then three, then a month later and FINALLY someone replied me saying there was no claim on file. This company is ridiculous. I will be switching over to PC insurance. They've increased their price from $38 a month for my plan to now over $46 a month in the past 4 years. Service has only gotten worse. You will DEFINITELY REGRET if you sign up with them.