I purchased pet insurance 9 years ago for both of my dogs. We had been lucky and they both have been healthy. One of my dogs Beau got very sick in April and was in the hospital for a week. I called ASPCA and they were so caring and helpful during this very stressful time. They took care of my claim and they communicated with me every step of the way. Very glad to have picked this company for my pet insurance. Hopefully my dogs will remain healthy, but it is nice to know that I have ASPCA on my side. Thanks again.