Our eldest dog (2 years old) was chewing on an antler and cracked her tooth straight down to the root. Because it was so badly damaged, our vet advised us that it was a dead tooth since the crack struck the nerve and it would need to come out. With that was an almost $1000 bill! Eek!
We have been with Healthy Paws since our pup was little and had never had to submit much to insurance. We were worried that some part of the procedure wouldn't be covered or it would be a fight to have to get it reimbursed. Our pup had the procedure. I submitted the claim form and in less than 10 days, I had a confirmation that it was received, a clear statement of what was covered (all of it minus my deductible) and notice that a check was on the way!!! AMAZING customer service and such a seamless and quick process - I could not have picked a better pet insurance company!
Not only was it so easy, a rep from the company checked in on our pup after submitting the claim to see how she was doing! Nice personal touch in the age of transactions. :)
I would recommend Healthy Paws to every one! SO happy we chose them!