We first purchased insurance for Blue Skye when she was a puppy, 6 years ago. Up until this time, we have only used the insurance twice for a bladder infection. Last September, I had noticed what I thought was a broken bone on her right front leg, which needless to say turned out to be a soft tissue sarcoma which was also attached to the underlying muscle which had to be removed as well. The entire claim amount has been greater than $13000 and was submitted to PetPlan thru multiple claim forms for oncology testing, surgery and radiation therapy which has lasted over 4 months to this point. PetPlan has been outstanding in communications and prompt payments. We are so glad to have this insurance. Without it, we would not have been able to care for Blue Skye who is a Therapy Dog, Read Dog and a Frisbee disc dog who demonstrated at freestyle Frisbee shows. Our deepest thanks go out to PetPlan for their being so helpful to us in caring for her.