Healthy Paws is outstanding in every way. I enrolled my two dogs with them and could not be more pleased with the coverage and customer service.
My one and a half year old mix, Charlie, recently had an umbilical hernia. While almost every other pet insurance plan out there would not cover it as it is considered a congenital or hereditary defect, my plan with Healthy Paws covered it. Not only was it covered, but I received payment within a week. The experience of submitting the claim was extremely easy and efficient, and the customer service afforded me was outstanding. From alerts through my mobile Healthy Paws app to emails when the claim was received and processed, I was kept abreast of the status ever step of the way.
Even more importantly, the genuine concern expressed by various representatives, inquiring on how Charlie's procedure went and expressing well wishes for his recovery, touched me deeply. It is very reassuring to know that Charlie's is in such good hands with Healthy Paws. I absolutely recommend Healthy Paws to anyone who treasures their pets and wants the best coverage out there.