A few weeks after I signed up for Healthy Paws, my little kitten ate a rubber band and needed serious surgery and a few overnights in the hospital. It was essential to know that Healthy Paws had my back and allowed me the peace of mind to move forward with whatever my kitten needed (I signed up for the 80% reimbursement plan with a $250 deductible). I submitted my claim on a Wednesday, it was processed on a Thursday, and I received my reimbursement check the following week. There was no quibbling over any items on the list, no unnecessary phone calls, none of that nonsense -- the whole process was easy, handled quickly, and with friendly emails from Healthy Paws staff. It was stressful enough having this sick little kitten, so I'm very grateful that the insurance experience didn't have to be too.