Not one othe best

Out of 10

I thought this insurance was the best but I am not very happy, every time you submit a claim they apply your deductible, has a max cap if you pet bill is more than 2500 that it is they wont pay any more, every instance is they apply the deductible. I found other insurances that don't have a max and are very fax and don't a apply the deductible for every instance. If you dog is old and have this insurance better check this out before you submit a claim

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Anal gland cancer
Claim Amount
Over $1000

Labrador Retriever

Age of Pet
Over 8 years

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Posted: 07/24/2015

Hi Julia, We now offer annual limits up to $20K per year and deductibles are now met annually, rather than per incident. Sincerely, Pets Best Customer Care 1-877-738-7237

Posted: 07/28/2015

Hi Julia – It looks like you purchased one of our older plans which has a per incident limit and a per incident deductible. We now offer plans with annual deductibles and with annual limits up to $20,000 per year. We were unable to locate your policy to look into details of your specific claim or to see if you’re eligible to change over to our newer plans. We would love to look into your claim further and see if we can help you pick a plan that better suits your needs.
Pets Best Customer Care