Peace of mind.

8
Out of 10

I've had pet insurance for about a year with petsecure. I have the secure 4 plan. My dog just had a bilateral tplo surgery on Sept 1st...which was close to $7500.i I submitted the claim about a week after surgery. Petsecure has already processed the claim and we are getting reimbursed $5972. Our deductible was already paid so we got back the full 80%. Pet insurance has allowed me to focus on my dogs recovery instead of worrying about how to pay for it. I have not had any issues to date with the service or refusal to pay. However, they are quick to exclude pre-existing conditions. My dog did have skin issues when he was a pup, he was found malnourished & in -20 C weather. Because a skin scrap was done to test for mites and he was given a vitamin supplement to help his fur/skin, all skin conditions and related issues are excluded from his plan. Which is extremely broad and could cover a wide range of future problems. I would definitely recommend pet insurance though.

Did you find this review helpful?
Injury/illness
Bilateral TPLO Surgery
Claim Amount
Over $1000
Breed

Mixed Breed

Age of Pet
1 - 8

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Posted: 11/25/2015
By: Annette

Be careful, I have the same plan. My Morkie has 2.5 y.o., total reimbursed expenses so far around 6K and I just got a letter from them telling me that they will now pay 60% instead of 80% of my eligible claims. I also thought that by getting the most complete plan I will have piece of mind, but now they are coming with this. Actually in the last year I've noticed that they are taking longer for reimbursements and they always state is due to a high season.

Posted: 04/19/2017
By: Harp grewal

My mastiff had to get the same thing. They flat out denied my claim. 6 months later the other knee went and they denied me again, this after paying thousands to them. Cancelled the policy since it wasn't worth the paper read printed on