Discount plan, not insurance!!

Out of 10

We got pet assure for our animals and found a participating vet nearby. Pet assure gave us a discount on the visit but not vaccines or medications. Then, we had to take our dog to the ER in the middle of the night since our vet was not answering and there was not one nearby in the plan. We had to pay everything out of pocket and PetAssure specidifically responded to this telling us there was no claims processing as they were a DISCOUNT PLAN and NOT INSURANCE. Be warned! If you don't have nearby participating emergency services, you are basically on your own.

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Claim Amount
Over $1000

Labrador Mix

Age of Pet
1 - 8

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Posted: 09/24/2015
By: dvikib

Pet Assure website shows shots ARE covered so I think your chosen vet cheated you. Since the plan has preferred providers, I can see why the emergency vets were not covered.
Sorry you and your dog had to go through that. Hope the is ok.