Our 6 1/2-year-old Lab, Jack, has been experiencing some continuing digestive issues since April. He was seen by our regular vet, and then referred to an internal medicine specialist. Jack has been extensively tested and the tests were expensive, but, like many pet parents, we would do anything to make sure our pets have the best care. We are extremely thankful that we have Healthy Paws pet insurance to assist with these expenses! Our multiple claims have been very promptly processed and reimbursement checks delivered quickly. We have received regular email communications all along the way to keep us informed of the process. We were also very pleasantly surprised to receive an email inquiring about Jack and sending best wishes for his recovery. We are so glad to have them as a partner in our pets' healthcare!