While the coverage is ok, I am not at all amused with the answer to my recent question about the health check list. I never received a form to have my vet fill out and return within the 30 days of activation. They say it went to my gmail but all I have are emails asking me to like their page, upload cute pictures etc. (Junk mail) Pets Best is blaming Gmail for non-delivery but they can't forward me proof of their supposed original email w/ the form being requested. I'm a timely person and would have followed through.. Still deciding if this is worth keeping (their insurance) I am not one for games.