Typical Insurance Company-DON'T PAY CLAIMS

Out of 10

They will bury you in paperwork and medical records all along trying to fins reason for not paying the claim out. They are the typical Insurance company that smiles and behaves nicely but only charges you premiums and provides no claims reimbursement. I had 2 Pet accidents with them and both were not covered. I cancel my coverage shortly there after and will never be back to Trupanion.

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Claim Amount
$100 - $500

Poodle (toy)

Age of Pet
1 - 8

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Posted: 05/16/2015

Hello Mark,
We are sorry to hear about your experience. We do cover claims for accidents, provided that your pets met all the eligibility requirements for coverage. If you feel that we denied coverage unfairly, please send us a message so that we can follow up and explore some options for you. You can also give us a call, we are open 24/7.

Thank you,