When we got our dog at 13 weeks old, I dove into extensive research to pick a pet insurance. We had lost out last dog to a catastrophic illness and after spending over $5,000 and still losing her, I knew I wanted pet insurance so we would always be able to get our dog the bear care without worrying about money. We had several small claims at first and found Healthy Paws very easy to deal with and claims were processed quickly. Our policy reimburses at 90% after a $100 deductible.
Several months ago, our dog started limping. After work up for tick borne illnesses, X-rays, trial of meds and rest, it was determined she needed to see a specialist. She was diagnosed with a torn cruciate ligament and needed surgery. I called Healthy Paws and inquired if they ever pay the surgeon directly. Arrangements were made for a direct payment and we would be responsible only to pay out our 10%. They said they consider this for expensive procedures. The surgery was completed a week later and totaled over $4700. We paid out 10% when we picked her up. Healthy Paws has made it possible for us to treat our dog based on what she needs not on what we can afford. They are kind and caring, even emailed me to check on how she is doing. They are a company with integrity, they help shelter animals and I love that.
People always say they don't think pet insurance is worth the cost of the monthly premium and I wholeheartedly disagree! I tell everyone I know about Healthy Paws and encourage people to consider insuring their pet.
I'm a very happy customer!!