When I signed up for insurance for our dogs, I was overwhelmed by researching the many options. I finally decided we'd go with Embrace and I'm so glad we did. Their customer service is awesome; no matter who I speak with or email, the response is friendly and helpful. Now that we have a dog with an unusual illness, I couldn't be happier with the communication and the quick responses. The Explanation of Benefits is clear and the checks come quickly. Thanks, Embrace team!