great company/ excellent communication

10
Out of 10

From primary care vet to a specialty referral hospital for a front leg lameness with an MRI ..all resolved with payment on the way in 8 days...amazing communication from this company. Each person I talked to knew who i was, my dog's name, and the status of the claim, immediately. There was no confusion, no duplication of information. they are efficient, polite, and informed..I have never dealt with a company that can compare to the way this is run...wow, Trupanion, I am grateful for your efficiency and kindness!

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Injury/illness
front limb lameness
Claim Amount
Over $1000
Breed

Shih Tzu

Age of Pet
Over 8 years

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