My dog, Daisy, broke her leg on Easter while we were visiting family. We spent several hours in an emergency clinic, returned home Monday, saw her vet on Tuesday and she had surgery on Wednesday. The first two claims were approved by Friday. I received checks for her emergency care and first trip to her vet several days later. My claim for her surgical treatment and hospitalization were approved the day after she was released from the hospital. I cannot say enough good things about this company. They went above and beyond with their service and kindness. This was a large claim ($4000+) and we have only been with Healthy Paws for eight months but we were treated like family members. I have never posted an online review. I guess I thought my time was too valuable. But, for Healthy Paws I have made an exception because they have been exceptional. The online enrollment was easy, the deductible and monthly payment extremely reasonable (and affordable) and the service spectacular.