Clearly in it for the money

Out of 10

This company is out for the money. I had an issue 2 years ago and another issue this year which are completely different but they tried to say it was all under the same illness!! So if the dog was sick back then and is sick now(not noting the exact cause), they won't cover it!! Very poor experience and customer care.

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Skin problem

Claim Amount
$500 - $1000


Age of Pet
1 - 8

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Posted: 06/29/2015
By: Laura Bennett,…

Marcus, if you could give me more details, I could look into this for you. You can also appeal your claim decision by providing more information from your veterinarian to clarify the info we have.