PetPlan is THE BEST pet insurance company!

Out of 10

We started to shop for pet insurance couple months before we picked up our poppy (Simba, yellow lab) from the breeder. I reviewed many insurance companies, talked to at least dozen agents…. But Petplan caught my attention from the beginning, even though it was the most expensive one (we were looking at the Gold option). Fast forward: 8 years later, after 2 TPLO surgeries, triple root canal, at least 4 ear infections, urinary tract infection, etc. (you name it, we had it!): we are still with the PetPlan and I have NO intension to change the provider. They are just great! Since the first claim, they were so easy to deal with! I am sure you understand what I mean: when you and your family are preparing for the major surgery for your “hairy baby”, the last thing you need is to worry if you can afford it or not and on top of that, dealing with the approvals/pre-certifications/etc. For us it was always just one phone call to let PetPlan know that we are scheduling this procedure. That’s it! No pain, no useless conversations about whether we should do it or not or how much it will be reimbursed. We know our policy and they follow that policy from A to Z! BRAVO!If it was not for them, I would not be able to pay all those thousands of dollars to docs and vet’s clinics on a fly. On top of that, their customer service is the best service I have ever experienced! (I wish people were treated the same way!!!)

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TPLO Surgery
Claim Amount
Over $1000

Labrador Retriever

Age of Pet
1 - 8

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