I have been disappointed with the bait and switch tactics of most Pet Insurance Companies, and Pet's Best isn't immune. This industry preys on your love for your pet ~ and since you would be devastated if you couldn't afford what your pet needs to live pain-free, you will pay through the nose to insure against the possibility of illness or injury. they offer you what seems a decent price, but if you file claims, your rates go through the roof and they claim they are 'reevaluating coverage based on local costs of care'. You like to think that they are taking on the same risk that you are, but they aren't. They can do whatever they want, because there aren't any rules monitoring this insurance area. They are literally getting away with murder.
And don't sign up for the wellness benefit ~ it doesn't cover enough of your pet's routine care to bother. It costs over $550 for me to get my pet's teeth cleaned, and they hardly cover any of it.