Ridiculous

1
Out of 10

Sent a claim in a month ago, still in review! The amount of the claim is still wrong after my vet faced in the receipt of care. Will I recommend no! I'm currently searching for a better pet insurance company! Dragging your feet for a $30 claim!

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Injury/illness
Well check up
Claim Amount
Under $100
Breed

Mixed Breed

Age of Pet
Under a year

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Posted: 07/21/2015
By: Laura Bennett,…

Francine, I'm so sorry for the length of time it took to process your claim. I see we were waiting for additional information that we didn't follow up on. We completed it as soon as we got what we needed but I'm very sorry you got caught up in our poor service for your claim.
Sincerely,

Laura