I've had pet insurance through Healthy Paws ever since I adopted my then 9-year-old pit bull/ACD mix from the shelter. She is now 11 years old. She needed surgery for a torn cruciate ligament. Not only was working with Healthy Paws EXTREMELY easy and stress-free, but the customers service was always quick. I would email a question and receive a response within half an hour! I uploaded 2 invoices to submit a claim online for her surgery and 1 was processed the next day, and the other the day after. WOW! I am completely happy with Healthy Paws and recommend them to everyone. All of the people I interacted with were so helpful and kind. The coverage they provided was exactly what was stated in my plan. Nothing hidden, nothing hard to understand. It's been such blessing, especially having an older dog. They will have my business for as long as I have pets. I have peace of mind knowing that all my future interactions with them will be easy as well. Thank you, Healthy Paws team!!!!!