I have been thoroughly impressed with HealthyPaws' claim department. When I first obtained insurance here almost 3 years ago, the first claim was for a mere $200 and they did a very thorough background and were scrupulous with getting information to form a baseline about my Rocky's then existing health conditions. Having managed medical malpractice litigation myself personally, I see the value in their meticulous preparation in this. Thereafter, they have been a most responsive, thorough and quick paying team of pros, surprising and exceeding my expectations. Rocky has recovered completely and has even flown with me now and we are very happy with the doctor who performed the surgery and his insurance carrier. Thank you!