I have adopted a maltipoo one yea ago, and I have VPI almost since then. Pepe (my little baby) has a lot of energy, and he is very curious, so, he had experience a couple of issues in the last months. I didn't know what to expect the first time I submitted a claim, but it was super fast and easy. I thought that maybe was the first one, but I had three different claims after that for different things, and VPI always answer in an efficient and fast way. I am so happy I have the support of VPI and I would recommend VPI to every dog or cat owner.