Recently my precious Chihuahua, Toby, had a terrible accident and broke his leg. It was a severe break and required a difficult orthopedic surgery with a plate and six screws to repair his tiny bones. I was terribly worried about him and would do anything in the world to help my little love bug get back to health. One thing I did not have to worry about through it all was the bills that were being incurred for his surgery, treatments, meds, etc. This is my second time having to use Toby's pet insurance (the first incident was nowhere as severe, yet still expensive) and Healthy Paws has been very prompt with communications regarding my claims and the reimbursements - they cover everything that they say they will, never a hassle. As a matter of fact, I submitted a claim yesterday via the mobile app (which is absolutely awesome) after leaving the vet for a treatment and got confirmation today that the claim is fully processed and my reimbursement is on its way! The staff at Healthy Paws is fantastic!!! They are very helpful, caring and just really great people to work with. They even follow up with you to check on your pet to see how things are going. I can't say enough positive things about this pet insurance. I did my homework and was pretty sure I selected the best pet insurance for Toby, but they have confirmed my decision 10 times over. I am extremely happy with Healthy Paws and I would highly recommend it to anyone who is looking for pet insurance for their furry loved one... It's the best one out there.